Effective Date: 17-08-2025
Brand: House of Aaranya
Website: shopaaranya.com
1. Overview
House of Aaranya is committed to delivering your order in the fastest and safest way possible. This Shipping & Delivery Policy outlines the timelines, charges, and terms that apply to all purchases made through our website.
2. Order Processing
- All confirmed orders are processed within 2–4 business days (excluding Sundays and public holidays).
- Processing includes quality checks, packaging, and dispatch.
- Customized or pre-order items may take longer, and customers will be notified in advance.
3. Shipping Methods & Timelines
- Standard Shipping (Pan India): 5–8 business days.
- Express Shipping (select cities): 2–4 business days.
- Delivery times may vary depending on the shipping address, courier partner, and unforeseen delays (festivals, natural calamities, strikes, etc.).
4. Shipping Charges
- Free Shipping on all prepaid orders above ₹2,500.
- A standard shipping fee of ₹99–₹199 may apply to orders below the threshold.
- Cash on Delivery (COD): Available at select pin codes with an additional charge (if applicable).
5. Tracking Your Order
- Once your order is shipped, you will receive an email/WhatsApp/SMS notification with the tracking details.
- You can track your shipment directly on the courier partner’s website/app.
6. Delivery Guidelines
- Orders are delivered to the shipping address provided at checkout. Please ensure the details are accurate.
- In case of failed delivery attempts (customer unavailable, wrong address), the courier may re-attempt or the package may be returned to us.
- Re-shipping charges (if applicable) will be borne by the customer.
7. International Shipping
- At present, we only ship within India. For international orders, please contact us directly at 📧 houseofaaranya@gmail.com for a custom arrangement.
8. Delays & Liabilities
- House of Aaranya is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
- However, we will support you in tracking and resolving the issue with our logistics partner.
9. Contact Us
For queries related to shipping and delivery, you can reach us at:
House of Aaranya
📍 Flat no. PE-208-FF, Park Elite Floors, BPTP, Sector 77, Faridabad, Haryana
📞 +91 9953709987
📧 houseofaaranya@gmail.com